Terms of Service

Who we are

Good Trades AU (goodtrades.com.au) is an Australian owned and operated website. We are not registered for GST, so no GST is charged on our own sales.

What this site does

• We publish independent buying guides and handpicked product picks. Many of those links are affiliate links. If you buy through them, we may earn a commission from the retailer at no extra cost to you.
• We also list surplus and clearance stock supplied by Australian retailers, wholesalers and liquidation partners. On those listings, we sell the goods and we take a margin on the sale.
• Products sold by third-party retailers are subject to that retailer's own terms, prices and availability. Prices on this site are set by the retailer and can change at any time.

Orders and payment

• When you order surplus stock from us, we confirm availability and the final price before you pay.
• Payment is taken by our payment processor, or by invoice where agreed. We never ask for card details over chat or email.
• An order is accepted when payment clears. We may decline or cancel an order if stock sells out or if the listing contained an error, and we will refund you in full if we do.

Delivery, returns and refunds

Dispatch times, delivery estimates, the returns window and the refund process are set out in full on our Shipping & Returns page, which forms part of these terms.

Your responsibilities

• Give accurate delivery details. We are not responsible for parcels lost due to an incorrect address you supplied.
• Use the site lawfully. Do not scrape, copy or republish our content or images without written permission.

Liability

Nothing in these terms limits rights you have under the Australian Consumer Law. Beyond those rights, and to the extent permitted by law, our liability for any claim relating to a product we sold you is limited to the amount you paid for that product.

Changes and law

• We may update these terms. The current version always sits on this page with the date above.
• These terms are governed by the laws of New South Wales, Australia.